Dental Office Manager Job at Cross Country Healthcare, Pasadena, CA

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  • Cross Country Healthcare
  • Pasadena, CA

Job Description

Job Description

Join our Pasadena, CA team!

Dental Manager

Salary: $60,000 – $70,000

Requirements to Apply

• Fluent in English and Spanish (REQUIRED)

• High School Diploma or GED (Bachelor’s degree in Healthcare Administration, Business Management, or related field preferred)

• Licenses/Certifications (if applicable):

– Dental Assistant: Diploma, X-Ray, Infection Control, Coronal Polishing & BLS/CPR (AHA)

– Registered Dental Assistant: RDA License, Diploma, X-Ray, Infection Control, Coronal Polishing & BLS/CPR (AHA)

• 3–5 years of experience in dental practice management or similar role (community health preferred)

• Minimum 4 years of experience as a Dental Assistant or Registered Dental Assistant (front and/or back office leadership roles)

• Ability to travel between sites as needed

• Preferred: FQHC/Community Health Center experience; experience with NextGen/EDR

Schedule

• Monday – Friday, with 1 Saturday per month

• 7:30 AM – 5:00 PM

Job Overview

We’re seeking a Dental Manager – Bilingual Spanish to oversee daily operations of a busy Pasadena dental clinic. This role manages both administrative and clinical support teams, including receptionists and dental assistants. The ideal candidate will be a hands-on leader who thrives in a fast-paced, community-focused environment and ensures efficiency, productivity, and exceptional patient care.

Responsibilities

• Lead daily Dental Care Team Huddles and ensure proper documentation

• Model outstanding customer service as a representative of the clinic

• Train and support front office staff in financial transactions, coding, reconciliation, and use of NextGen systems (EPM, EDR, EHR)

• Collaborate with Lead Dentist to optimize scheduling and provider productivity (20–22 appointments/day per provider)

• Monitor patient registration, eligibility, and financial screenings to improve workflows

• Ensure timely scheduling of new patients and follow-up on no-shows, cancellations, and treatment plans

• Maximize appointment scheduling efficiency and coach staff on productive scheduling methods

• Provide back-office support when needed (if DA/RDA licensed)

Benefits

• Medical, Dental, and Vision coverage

• 401(k) retirement plan

• Paid Time Off (PTO) and Sick Leave

• Flexible healthcare benefits

• Additional employee perks

Where?

Located in Pasadena, CA, this vibrant community offers the perfect mix of culture, history, and modern living. From the famous Rose Bowl and museums to walkable neighborhoods and excellent dining, Pasadena provides a welcoming lifestyle with easy access to Los Angeles.

Who are we?

We are a mission-driven healthcare organization dedicated to providing accessible, high-quality dental and oral healthcare to diverse populations. Our team values collaboration, innovation, and a strong commitment to serving the community with compassion and excellence.

Job Tags

Work at office, Monday to Friday, Flexible hours, Saturday,

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